FAQs

Frequently Asked Questions.
Here are some common questions about us & our services.

How does my company benefit from your services?

Our main goal is to help our clients get more sales from their website. We do that through different services:

  • Making sure that your business has a mobile responsive website so that your current or potential customers can access your website no matter what device they are on.
  • Long-Term SEO strategies to make sure that you are showing up for keywords related to your business.
  • Paid Ads on Google, Bing, Yahoo and Facebook where you only pay when people click your ads.

 

How are you different from other agencies?

There are a few things that make us different from other agencies.

  • We are always available. We do not shut our doors at 5 PM on Friday and come back on Monday. We realize that your website is online 24/7 so we are available when other agencies are not.
  • We have both Domestic and International experience.

 

Why do you list your prices on your website?

We really believe in transparency. Our experience in this industry has taught us that being honest and transparent from day one is the key to long-term success. Some agencies like to charge clients different prices based on the industry but we believe that by showing the prices on our website there are no surprises or hidden fees for our clients.

When can I expect to see improved results?

It is really hard to give a simple answer to this question. However, here are some examples. If you currently have a good website and you are just looking for more business, we can setup a Google Ads campaign and have it up and running within 1-2 weeks and you would start getting results right away.

For SEO, it takes around 3 months to start seeing results from SEO and it will take around 6 months to really start seeing some great improvements, but by improving SEO a business can expect to see a big gain in traffic and leads.

 

What kind of industries do you work with?

We have experience working with a lot of different industries from tourism, hotels, coffee shops, restaurant,  pest control, law firms, fishing charters, storage units.

For the past few years, we have had a lot of experience working with industries related to home improvements, from home remodels, garage door repairs, home inspectors, appliance repairs and more.

 

I get pitched $199 monthly services all the time. How are you different?

We get these same emails as well from marketing companies, most often in India, Pakistan or Russia offering to improve our SEO for only $199 per month.

We know that it sounds good, but here is the problem. Since they are able to do it so cheaply, these companies are most often using what is called “Black Hat SEO”. It might work great for a few months, but since Black Hat SEO is against the rules of Google, Yahoo and Bing, what eventually happens is that the search engines will penalize your website, so when that happens, the marketing company that used illegal methods to get you ranking high is nowhere to be found and your business might be losing thousands of dollars in lost sales because Google has punished you and banned your site from the search results.

Ask yourself this question. Would you be willing to hire a random person in a foreign country to do your taxes just to save some money? If no, why would you ever take a chance when it comes to your business reputation and success just to save some money. Find a marketing agency that has reviews, case studies and proven success stories that will get your business to where you want it to be.

 

What does responsive website mean?

A responsive website refers to a website that works the same on any type of device whether it is a computer, tablet or mobile phone. With the search engines such as Google putting a lot of focus on mobile, a responsive website is crucial.

Will I be able to update website myself?

Yes you can easily make updates. We only work with WordPress which is the most commonly used and most user friendly Content Management System(CMS) in the market today so we will teach you the basics of how to update your website so if you want to add images or add blog posts or news articles you can do that.

Do you accept payment by credit card?

Yes, we accept payments by credit card. All of our payments are processed through Stripe which is one of the biggest payment processing softwares our there, so you can be confident that your payment information is kept safe.

How much do I have to pay to get started?

To get started we require a 50% deposit with the rest being paid when everything is ready.

Do I own my website and data?

You own your website and all of the data from your website and digital marketing. A lot of agencies make you sign contracts that they own all of your data so that if you ever leave them, you are not able to take anything with you, but we do not believe in that.

I need a website that fits my company needs. Can you add custom features?

Absolutely, we offer websites to fit the needs of all companies. We have website packages for small businesses, medium business and large businesses and can add any type of custom features that are needed.

Do I need to sign a long-term contract?

No, we do not have any long-term contracts. If you ever want to leave, you are free to do so and would just need to let us know 30 days in advance.

What kind of results can I expect?

This really depends on a lot of factors with the main ones being budget and industry. Just to give some examples.

 

PPC: We took over a Google Ads account that had not been optimized. After we started working on it, we were able to decrease the cost per conversion by 60%.

 

SEO: We created a long-term SEO strategy. It took about 3 months to start showing results and within 6 months their website traffic had tripled and they were getting more phone calls and leads than ever before.

 

Still Have Questions?

Ready To Grow Your Business? Let’s Build A Long Term Strategy Together!

Contact Us

Phone:
321-549-0200

Email:
info@volcanoagency.com

Our Address

1900 S Harbor City Blvd., Suite. 328, Melbourne, FL, 32901

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